In the Brighton County Court
Case Number: 6CL09443
Robert Poile and Rachel Tole were awarded damages of £41,000 against their landlords:
Amicus Horizon Housing Corporation because of defects to their property.
16, Hobbs Close, Beckley, East Sussex.
Missing tile. (photo 2)
  • Tiles not property finished. Tile does not butt up to that on the side, gap has been filled with mortar. Work undertaken by Booker and Best 2008.
  • Further defects to tiling, photo`s:7-9,17,25,27,28,40,43 and 44.
  • Tiles out of alignment with next property. Photo`s:9,17,27, and 41.
  • Valley tiles out of alignment with excessive gaps beneath. Photo`s: 9, 17 and 47.
  • Sarking membrane incorrectly laid around the valleys, work not in accordance with manufacturers instructions.
  • Battens poorly set out, not aligned. photo`s: 57,59 and 62.
  • Lead work details are incorrect, lead is not secured, nor is it of sufficient size. Neither is it correctly detailed.
  • Lead at porch and dormer are incorrectly fitted.
  • Two cracked tiles, one repaired with mastic, lower sections are loose and so a hazard as they are not fixed.
  • surround flashings not properly installed.
  • There are many other examples of poor workmanship such as excessively wide gaps in the top course of front slope. Photo:7
  • incorrect areas of insulation.
  • Excessive daylight seen in the void by dormer, over large gaps in external finishings are likely cause.
  • Excessive gaps also noted externally at the junction of the front dormer fascia and tiling, likely to allow access into the roof by birds and other vermin.
  • Many other defects including missing mortar.
  • Leadwork is poorly executed.
  • Gable verge has a number of cracks.
  • There are many examples within this report of very poor workmanship but I am not going to detail all of them because it would be pointless, but it is important to remember that this part of the report refers to work carried out by Booker and Best, Hastings builder and it criticises the lack of supervision by Amicus Horizon. We (1066ha) are not out to get Booker and Best but more and more complaints come in about Amicus Horizon and more often than not it also includes Booker and Best and the mixture of these two companies is as defective as their poorly mixed mortar.
    More going up soon, it will take a while to complete
    Hi 1066ha,
    This weekend we heard that our roof was being re-laid, The very first time I told Amicus horizon about the state of our roof, was back at the six month inspection 5 years and six month ago, we had Mr Steven Stripp R.I.C.S. from Amicus Horizon at 16 Hobbs close, beckley,e. sussex. doing a 6 month inspection, during this inspection, I pointed out the poor state of our roof tiling and the poor lead work, Mr Steven Stripp R.I.C.S. said, that there were no faults with the tiling and nothing wrong with the lead work in fact it was to new E.U. Regulations, well at that point I told him that I know more about building houses than he appeared to and that I did not think that he was being truthful, he completed his inspection, and reported that only small settlement cracks were present as being normal, I did not agree, over the next 5 years we had so many inspections, we lost count, probably about 20, each time we were told that the roof was perfect and the same with the lead work, no work was needed. it took the director Ann sykes too visit and see for herself how bad our roof and leadwork was to agree that Steven Stripp R.I.C.S. and booker and best and about 10 other members of her staff had not been truthful about the state of our roof and lead work, Tonkin's were employed to tell both Amicus Horizon, and ourselves what the real truth was, and you can see from the report tonkin produced that my assessment was correct, our roof was not nailed on, it was out of line with roof of the adjoining property and, it was a danger to ourselves and our next door neighbour as the fire break at the party wall was not present. this was all very very stressful, after the report Amicus Horizon had a change at the top. In came Jane Porter, I had to call her and the first time she spoke to me I knew I had new problems, she bellowed down the phone. You have enough evidence we will not write to you about your house, and then she said you have a solicitor speak to them, then she put the phone down, you can imagine how I was feeling now, my landlord was refusing to talk to us about anything if we called we were told speak to harpers (our solicitors) we will not take your call, we had a face to face meeting with Jane Porter about our roof she sat across her desk and said that Amicus Horizon do not agree that there is anything wrong with the roof, well I exploded, and swore at her, how can you say that there is nothing wrong with our roof when we have this report in front of us, she said if you don't shut up I will call the police to have you removed from the building, I had to go and wait outside, Rachel remained and said to her don't you deal with robert like that you know he has Tourette`s syndrome, both rachel and I know that she was deliberately winding me up so as to support the injunction that was just around the corner, well we now know that that failed as no evidence was produced against me in court,the judge dismissed the 3 applications for sending me to prison, for nothing more than complaining about my house not being safe to live in. We have suffered dreadfully, I have been told that I would have never known that I had tourette`s syndrome if it was not for the discrimination I have suffered. that's why it did not go to court, how could it, the start of our case would have been telling the court that Amicus Horizon had put us in a RAT INFESTED HOUSE WITH NO HEATING AND ONLY COLD GREEN WATER, other then the main. We had to get the B.B.C. south east today news team in to film the state of our home before Amicus Horizon would agree to move us out into temporary accommodation, that had green water and no heating. Just a point it was the middle of winter. So from January to June we lived in Broad oak, then 16 Hobbs close came up, Jan lord from Amicus Horizon said this was a new start for us a new house with no problems, UNDERSTATEMENT I think now on reflection. we moved in and we had noting but harassment for the next five years.
    It took more then 10 inspections to do anything, when you look at all the work we have had done we did not have one moment of peace and quiet, we were always waiting in for Booker and Best, or Amicus Horizon, in fact we had one week off when we went to Turkey for a weeks holiday, thanks to the care grant Rethink sorted out for us. other then that we have been arguing with Amicus Horizon on every little point (we have never lost a point yet to date.)just ask Sid babbage, nothing wrong with your drive ,in fact he said that he has taken so many calls from me about my drive that he is thinking of given in his notice (shame he never has) as you can see I was right and he was wrong. He said we have spent enough money on your home, I will not allow any more to be spent. Shame its not up to sid babbage, he has has about as much power in Amicus Horizon as the cleaners. and quite rightly so. so to make a point 1066ha you are not alone amicus horizon have treated us the same as you are being treated, in a discriminatory fashion that is supposed to be unlawful, we have the same problem with reporting this to the police, the police are supporting this type of behaviour from Amicus Horizon in sussex, I to hope that our local M.P. MR G.BARKER can sort out Amicus Horizon, we should get Amber and Greg to sit round a table with us both so they can hear first hand what life has been like for two disabled tenants at the hands of BAD AMICUS HORIZON. I am so unhappy I want better.
    Robert and Rachel
    1066ha. 11th/05/2010.
    Thank you Rob and Rachel for allowing us to publish details of their experiences with Amicus Horizon and it is very unsettling for any tenant who has a legitimate grievance against this rogue company to see that even after achieving a very significant victory in the courts that their life has not really improved very much and that they are still regarded as third class tenants by Amicus Horizon.
    I do not consider myself to be an unreasonable person but I will not be bullied and Rob and Rachel have shown extraordinary courage in standing up against such a powerful corporation over the past five years. It is completely understandable how easy it is to give up hope when confronted by such a powerful bully and until our dispute began with Amicus Horizon I never knew what depression was. Amicus Horizon has some despicable members of staff who believe that the responsibilities that have been given to them are tools by which they can hurt or torment those people who dare to disagree with their obvious misconduct. The law is slow and even if you win there is no compensation given for the very tough period between the start of a dispute and the final conclusion, there is no pill that can repair the harm that Amicus Horizon has caused and no repair to the stress caused to the family. We are seriously considering starting a hunger strike and a daily picket of Amicus Horizons offices and we are not short of volunteers who would be willing to join us but hopefully because we so much have recorded evidence there might not be any need for such drastic action on our part.

    Please Sign Our Petition Before You Leave This Site. When You Sign That You Are Showing Support Not Just For Us But Also For Robert and Rachel and All the Other Disabled Tenants Of Amicus Horizon and More Importantly You Are Showing Your Distaste of the Use of Illegal Means Against People Who are Unable to Defend Themselves Against Discrimination.
    Rob and Rachel.14/06/10.
    say I'm happy is an understatment, Our 6 yes six year old house is now fit for human habitation,the gas is safe, the roof has nails,my drive is not sinking,my woodwork looks very nice, painted with GLOSS and not eggshell, my kitchen floor is now level,thelist is endless, we hopeful that we can move back on FRIDAY, Thanks to all who have supported my JESTER, and one big thank you to 1066ha, you are a star,keep up the Good work you do for our community.And to Amicus Horizon, PEACE.
    1066ha.
    Hi Rob and Rachel.
    Everyone here is extremely pleased and happy for you and we hope you will keep in touch and help us to help others but the real stars of all of this are you and Rachel for having the courage to stand up to a despicable bully and Harpers Solicitors for doing a good job but especially:Cheryl, John Cash, John Hinten, Marisha, David and over a 200 other friends who have signed our petition. Sadly none of us owe any thanks or gratitude to Jeremy Birch, Amber Rudd, or East Sussex County council the only official who had the guts to do his job properly and with impartiality was/is Mr Palmer of Hastings council.Good Luck you two.
    Enjoy your Amicus Horizon Home
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